CLIENT SUPPORT

Need Help?

Choose the support channel that works best for you. Your call or email will be seen and acknowledged quickly — we shift into overdrive to meet your needs.

EMAIL

Send a Message

Email may be old school, but it gets the job done. We monitor closely.

[email protected]

PHONE

Talk to Someone

If you prefer to talk to someone, give us a shout. Real people answer.

(877) 247-TECH

SOS

Emergency Portal

A technician will let you know if this option is necessary for your situation.

[email protected]

HELP NOW

IT Life Support

Our alternative method of immediate IT support. Fast access when you need it most.

helpnow.silotechgroup.com

24/7

We Care About Your Experience.

We care about our customers and strive to provide the best experience possible. Trust that your call or email will be seen and acknowledged very quickly. Our team of experts will shift into overdrive to meet your needs.

CONTACT INFORMATION

Office Hours & Location.

BUSINESS HOURS

Monday – Friday
9:00 AM – 5:00 PM CST

HEADQUARTERS

18918 Ridgewood Pkwy
San Antonio, TX 78259

MAIN OFFICE LINE

877-247-8324
[email protected]

ADDITIONAL RESOURCES

Not Sure Where to Start?

NEW CLIENT INQUIRY

Not yet a Silotech client? If you're evaluating managed IT services or need a consultation, start here. No commitment — just clarity.

CONTACT OUR TEAM →

SCHEDULE AN IT ASSESSMENT

Want to understand where your IT stands before making any decisions? Our free assessment gives you a clear picture — no sales pressure.

SCHEDULE ASSESSMENT →